Our Code of Good Social Practices establishes the fundamental values of Grupo Lucci, covering aspects related to regulatory compliance, business integrity, responsible information management, good business practices, respect for people’s rights, Good relations with the community and care for the environment. That is why we have a Complaint and Suggestion Management System, which ensures compliance with these values, and makes available open communication channels for all stakeholders, guaranteeing the confidentiality of each case through professional action. of the Complaint Committee.